Questions and problems
Answers to common questions about the Employees app.
Show the steps for
I cannot see the Employees app
It is for managers and administrators, and it must be switched on for your company. Ask your administrator.
I cannot see the Private, Compliance, Contracts or Documents tabs
Your group does not have Employees: view private info. An administrator can add it in Settings → Authorization. See Setting up Employees.
Can I delete an employee?
No. Use Archive so the history stays. See Add and edit employees.
The login I want is greyed out under Login account
That login is already linked to another employee; one login can belong to one employee only. Remove it from the other record first.
"Pick the linked SAP sales employee for this record"
Your company takes sales employees from SAP. When Is salesperson is ticked, choose the person under Linked SAP sales employee before saving.
This message only appears for companies connected to SAP Business One.
This message only appears for companies connected to SAP Business One.
I cannot delete a department or position
It is still used by employees, positions or sub-departments. Move them first.
Launching a plan says it has no activities
Open the plan in Settings → Employees → Plans and add at least one line under Activities to create.
A document still shows as expiring after the permit was renewed
Open the person, click Edit, change the expiry date in the Compliance section and click Save changes.
Are employees sent to SAP or QuickBooks?
No. Employee records stay in Voltix.