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voltixERP

Questions and problems

Answers to the questions asked most about Inventory.

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I cannot see the Inventory app

Your user needs Inventory switched on under App Access in Settings → Users.

New product and the edit actions are missing

Your company uses SAP Business One: products are created and changed in SAP, and Voltix shows them read-only.

Adding and changing products needs the Inventory: edit items permission (Settings → Authorization). Administrators always have it.

Goods issues is not in the Inventory menus

You need Allow goods issue on your auth group in Settings → Authorization.

"You do not have permission to perform this action" on a transfer

Fulfilling needs Create / Fulfill on Inventory Transfer Requests and Create on Inventory Transfers. Closing a request needs Close. See Setting up Inventory.

There is no Fulfil button on a request

The request is Waiting for approval in SAP. It can be fulfilled once it has been approved there. Transfers → Transfer requests checks SAP's approvals each time you open it (Checking SAP… is shown meanwhile).

A warehouse is missing from a list

Each warehouse is offered only in the apps ticked under Visible in (Settings → Inventory → Warehouses), and only for the locations allowed under Settings → General → Locations.

I cannot change the unit while fulfilling a transfer

The unit of a requested line comes from the request. Close the request and create a new one with the right unit.

Adjust stock says the product is not tracked

Turn on the Stock tracked flag on the product first.

Reports shows no reports

Inventory reports are available to managers and administrators.